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Terms
of Service
The following is a basic guideline for you to see how we can establish a good working relationship. Contracts:
All work performed under this Plan will be billed at an hourly rate. An invoice will be presented to you each month with my detailed Time Sheet in order to determine how much time was spent on a particular project. There may be a deposit required for large projects. Retainer Plan: Often, clients like to start with a per-project arrangement, in order to get a feel of how the relationship will work. By using KH&C as your VA, we are creating a partnership, so to speak. Using a monthly retainer based upon your needs enables us to develop a strong, professional relationship, and retainer fees are discounted to save you 10%-20% of our standard hourly rate. I offer a monthly retainer of 10 hours or more per month. A monthly invoice will be emailed to you with a time sheet attached. Custom Pricing Plans/Per Project: As we all know, there are times when you must have a project completed outside of normal business hours. A surcharge will apply to all "Rush" and Evening/Weekend project deadlines. This is something both KH&C and the client will discuss and agree to prior to the assignment. I am always available to my clients should the need arise. Due to the varying nature of services provided to my clients, quotes are provided on a per-project basis. A 50% deposit is required on all project plan assignments prior to work being started. I am happy to discuss a customized pricing plan that can be tailored to fit your particular needs. Once we establish the assignment I can determine a price that you are comfortable with. Other Terms: - My fees for services performed are billed in real time, by the minute. - Once I determine the scope of the project, a 50% deposit may be required before work can begin. - There is a fee for returned checks in the amount of $25.00. - There is a fee imposed for late payment. This fee is a percentage of the outstanding balance. - I hope this information has helped you in understanding how KH&C charges for services and should you have any questions, please do not hesitate to contact me. |
Each
client is unique and requires special attention when it comes
to invoicing for my services. I work closely with you to make
sure the method you choose is prepared to fit your needs.
